Printing Policies

Printing in the Franz computer Labs

Printing in the computer labs is charged to each user's S-bar account. Users needing to print in the labs may request as many print vouchers ($5 for every 100 pages) as they want, however they do expire at the end of the each quarter. When you request a voucher your print allowance will be adjusted within 24 hours. Vouchers may be requested at any time (you don't have to wait until your balance reaches zero). All pages using your login account are counted in a declining balance, so you can always check your current balance to see how many pages you have left to print.

Some important points to note:

• Every piece of paper that comes out with your print job is counted, regardless of the amount of print on it.  If the sheet of paper is blank, or has one character on it, it still counts as a sheet.

• Double-sided printing is restricted on lab computers because of the additional wear and tear on the printers. The benefit of printing double-sided is offset by the cost of printer repair or possible printer downtime.  An alternative is to print more than one page per sheet.

• Also be aware that we count all of your printouts, even if you do not come pick them up. We recycle abandoned printouts every day at closing time.
• You are responsible for your own print usage and knowing what the printing policies are.
  
• Additional non-refundable print vouchers are sold only in increments of 100 pages (for $5). Your account balance is reset to zero at the end of each quarter, regardless of whether you used all 100 pages per voucher or not.
• S-bar charges are posted approximately twice per quarter.

Common Questions & Answers

Why do I have to buy additional printing in increments of 100?
Since the per page cost is less than that charged at other campus labs (.5 per page versus .10 per page) we believe this will be the most cost effective way to recover printing costs.

I am sure I did not print that much!
You may not have logged out entirely. If you walk away from your workstation without properly logging out, someone may then have used the workstation using your logon. Do not share your account with anyone. Remember to wait for your printout and ask a lab proctor if it does not print out.

I never received my printouts or they took too long to print, so I just left.
Even though you did not pick your pages up, they still ultimately printed and we count those pages. If you decide that you do not want to wait for something that you sent to print, you must ask the lab proctor to delete the print job from the queue or it will still print, even if you log off. Make sure you check with a lab proctor if you observe some error or need help managing your print jobs.

What happens if I don't actually use all the pages I've requested?
The voucher allowances expire every quarter. Your account balance is reset to zero at the start of the every new quarter. The balance of unused pages is not carried over to the next quarter, nor is it refundable.